Success is just around the corner.

Unlock unrestricted access to keynote presentations, templates, certifications, workshops, and event passes to nail your customer success strategy and conduct your role with confidence.

Pro Teams
membership

$38 / month
*billed annually
*per member
*minimum 3 members

Worth $700+ (save 60%)

Full access to premium customer success content.

Choose this plan

Everything in Insider
including 👇

Exclusive content
50+ Frameworks & templates
Mentorship program
400+ hours’ presentations
CS toolkits
Free CSC Festival Access
Live stream to all Festivals
Members-only events
In-person events on-demand
40% discount on Festivals
10% discount on Certifications
Members-only community
CSC GPT

Choose this plan

*minimum 3 team members

customer success collective pro membership badge

Pro+ Teams
Membership

$150 / month
*billed annually
*per member
*minimum 3 members

Worth $6,000+ (save 75%)

The ultimate resource for customer success.

Choose this plan

Everything in Pro
Including 👇

Free in-person Festival or course ticket annually
Customer Success Certified: Core
6+ Masters certifications
Advanced-micro courses
Live GTM workshops
AI Advantage workshops
CSC GPT

Choose this plan

*minimum 3 team members

Everything you need to excel.

Your job is to ensure your customers’ success with your product. Our job is to support your personal and professional success. Here’s how we do it.

Incredible insights.

Learn first-hand from customer success leaders at orgs like Google, LinkedIn, Adobe, Slack, Zendesk, Dropbox, and more. The best of the best are right here.

Non-stop knowledge

As well as free passes to our online events, you’ll get unlimited access to every single second OnDemand. Catch up anywhere, anytime, on any device.

Tried, tested, & vetted.

Our portfolio of templates and frameworks support your day-to-day and long-term strategies and are used by some of the world’s biggest brands.

Always updated.

Once you sign up, the value never stops. We’ll add brand new content, templates, and frameworks to your plan each and every month.

A taste of what's to come...

Wanna see exactly what’s inside? Check out our latest release notes.

Customer success leaders from some of the best-known companies around love, trust, and use our membership plans. You’ll be in good company:

Thousands of CS professionals have already signed up…

“Content and information shared is of high relevance and topical to key challenges / opportunities in the CS space. I always take away at least one gold nugget from the eDMs I receive. Great work!”
Julia Bickley - Circlein

"The Customer Success Collective is a thriving community of CS professionals, ranging from Junior to C-Suite Execs. On their slack channel, they have succeeded in fostering a community of curious, helpful and likeminded individuals who are more than happy to help, whether this be by providing advice, feedback or simply arranging a call to network and have a coffee. As a pro member, I have access to all of their content, reports and their wide range of resources, which have proved invaluable to me. I also am planning on attending their event in London in November this year - and I can't wait! Keep up the great work."
Danielle Martin, Snr CSM at TryHackMe

FAQ

What type of content will I find in the membership dashboard?

What won’t you find? 😉 The membership dashboard is jam-packed with a range of OnDemand presentations full of industry insights, a treasure trove of applicable templates and frameworks, cutting-edge reports, access to our mentor program, penny-saving discounts, and your own customer success AI companion, CSC-GPT.

How long will I have access to the content?

For as long as your subscription is active, you’ll have unlimited access to every template, framework, presentation, and piece of exclusive content in your plan.

Are the mentors included in the fee?

Yes...and no. All our mentors are uber-experienced and qualified but some are newer than others - the ones who’re just starting out are free, the crème de la crème coaches charge per hour.

How can I get in touch?

Reach the team on hello@customersuccesscollective.com. Alternatively, you can drop Tytti a line over in the CSC Slack community.