New in the CSC membership plans...

Customer feedback loops

Thinking about bagging yourself a customer success membership plan? Want to see how much bang you'll be getting for your buck first? We get that.

Here's a month-by-month breakdown of what our existing members have been privy to. ๐Ÿ‘‡

June 2021

OnDemand

Customer Success Festival footage

Templates

  • Customer experience map
  • Onboarding checklist

Exclusive content

May 2021

OnDemand

Future of SaaS festival footage

April 2021

OnDemand

Customer Marketing Summit footage

Templates

  • Customer needs analysis template
  • Customer strategy checklist
  • Customer success playbook framework

Exclusive content

March 2021

Templates

  • Win-loss interview questions
  • Customer onboarding framework
  • Product demo checklist
  • Customer case study questions

Exclusive content

February 2021

OnDemand

Customer Success Festival footage

Templates

  • SaaS churn rate cheat sheet
  • A guide to churn reduction
  • Customer feedback questions

January 2021

Templates

  • New user email templates
  • Inactive user email templates
  • Completed first action email templates
  • Feature update email templates
  • Pricing increase email templates
  • Up-sell email templates
  • Cross-sell email templates
  • Converting freemium users to paid users email templates