Log in
Membership
x close
Nothing to display...
or view by:
Customer retention
Customer success metrics
Customer success strategies
Churn rate
Customer marketing
Scaling customer success
Why sales and customer success thrive better together
Looking for more on sales and CS?
Aligning sales and customer success with Natalie Fraser [Video]
At the Customer Success Festival London, we spoke to Natalie Fraser, Director of Customer Success at Litera, about getting sales and customer success aligned on customer value.
Customer Success Collective
Grace Gupta
Aligning sales with post-sales to drive customer lifetime value
It’s an all-too-common complaint among customer success leaders that while they’re trying desperately to drive retention, their sales counterparts have a single-minded focus on short-term wins. If that sounds familiar, fear not!
Customer Success Collective
Nieves Canada
Essential sales skills for customer success managers
I’m going to talk you through some methodologies and best practices to help you make sales skills part of the customer success toolkit.
Customer Success Collective
Mark Higginson
Videos
Sponsored
Why sales and customer success thrive better together