🗓️ Date: Thursday, November 30, 2023
⏰ Time: 10 AM PDT | 1 PM EDT | 5 PM GMT
🧑‍🏫 Duration: 45 minutes

As the customer's main contact, the CSM is responsible for advocating that voice internally. How do you communicate the customer's needs in a way another team will understand? 

Here’s what you can expect to discover:


💡 Understanding other key internal teams
🤝 How to partner to drive mutual success

…and much, much more!