Driving top renewal rates and hitting CS expansion targets [VIDEO]

Unlock the secrets to boosting customer lifetime value and discover proven strategies for skyrocketing retention, renewals, and expansion rates.

It’s a universal (albeit crudely put, we’ll admit) truth of capitalism: businesses want more customers. While going after new customers is critical for expansion, you certainly don’t want your existing customer base to go AWOL.

In this article, I’m going to be talking about customer success as a growth driver. I hope that what I share is going to be relevant to your daily lives and that it sparks some interesting discussions.