See the data

Benchmark your pay against hundreds of global CS professionals.

Every day, customer success professionals like you shape the future of client relationships. But are you being valued fairly for your impact?

Our comprehensive global study breaks down exactly what your peers are earning – from entry-level CSMs to seasoned leaders.

Already a CSC member? Say goodbye to form-filling and access your copy in just two clicks.

What your peers are really earning.

 Based on real salary data from hundreds of CS professionals worldwide, this report reveals:

  • Salary benchmarks across experience levels, from Year 1 to Year 10 in the job
  • Which cities, states, and regions offer the best compensation
  • CS salary comparisons across tech, SaaS, healthcare, and more
  • How promotions and role changes affect earning potential
  • How demographic factors influence compensation

Why this matters for you.

Whether you're preparing for your next pay review, considering a career move, or leading a CS team, having accurate compensation data puts you in control. No more wondering if you're leaving money on the table.

This isn't just about numbers – it's about understanding your market value and ensuring your compensation matches your contribution.

Reveal your worth

Inside our Customer Success Salary Report you’ll learn: 

💰 Global compensation landscape

  • North America leads, averaging $153,832
  • Australasia close behind
  • Asia experiencing significant salary declines (-22.6%)

💼 Industry and role variations

  • The tech sector offers the highest median salary is $120,825
  • B2B roles command 45% higher pay than B2C
  • Larger companies (5K–10K employees) offer 27.2% above median salary

⚖️ Equity challenges

  • Gender pay gaps widen at senior levels
  • Up to 45.8% lower for female Heads of Customer Success

Armed with this data, you'll have the confidence and clarity to make informed career decisions and negotiate from a position of strength.

Don't leave your earning potential to chance – it's far too big of a decision to leave to guesswork, gut feelings, or outdated assumptions.

Download the 2024 Customer Success Salary Report now and take control of your career trajectory.

Get salary insights