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Customer retention
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Scaling customer success
Guarantee your customer success team can succeed in CRM
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Bridging relationship gaps with customer success
I’m Daniel Goldfeld. I’m based out of Tel Aviv, where Perimeter 81 is headquartered. I’ve been the Global Vice President of Customer Success at Perimeter 81 for the last two years or so.
Customer Success Collective
Daniel Goldfeld
Transform your Customer Success Managers into strategic partners
Chad Horenfeldt, VP of Customer Experience, takes us through how to transition CSMs into strategic roles and build long-term customer relationships.
Customer Success Collective
Chad Horenfeldt
The unique challenges of customer success in the CRM space
In this episode of CS Connect, Vish and Monica discuss the unique challenges that customer success faces within the customer relationship management (CRM) space and implementing customers’ business outcomes.
Customer Success Collective
Grace Gupta
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Guarantee your customer success team can succeed in CRM