Build an 11 out of 10 customer success team
Want to learn more about building CS teams?
Building successful customer success teams
Building strong customer success teams is so important. Every good team has to have a strong strong foundation supporting it! That’s why in this article we’re going to look at the five essential pillars of building successful teams.
Zuzanna Ostojska
How you’re demotivating your team and how to stop
Few things are as costly and disruptive as managers who kill motivation. It’s said that “people don’t leave jobs; they leave managers” and the stats back this up: 70% of an employee’s motivation is influenced by their manager, according to Gallup.
Chloie Brandrick
Building out customer success and sales teams from the ground up
In two instances in my career, I’ve joined start-ups as the first hire for sales and customer success when the entire company was less than 15 employees strong.
David Apple
