Members-only Membership content Recalibrate your customer success strategy and embrace innovation I'm Vish Walia, and I'm excited to be here to share my framework for strategy and innovation in customer success. A bit about myself: I'm a customer success evangelist, and I joined the domain of customer success in 2017....
Members-only Top 10 trends shaping the future of customer success Expect the unexpected. It's an old saying I like to use when times get tough—but I, like many of you, did not expect 2020 to be quite that tough or unexpected....
