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Customer retention Customer success metrics Customer success strategies Churn rate Customer marketing Scaling customer success
Mike Lemire

Mike Lemire

Mike Lemire is VP of Customer Success at Toast whose expertise lies in team building and helping start-ups upscale.

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The Customer Success Collective is a community of forward-thinking CS enthusiasts, all rallied around one, shared goal: providing incredible customer experiences, 24/7.
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Customer retention Customer success metrics Customer success strategies Churn rate Customer marketing Scaling customer success