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Customer retention Customer success metrics Customer success strategies Churn rate Customer marketing Scaling customer success
Mike Lee

Mike Lee

Mike is the Director of Customer Success at PublicInput with experience in companies of all sizes from startups to over 50k worldwide. He specializes in CS, project management and agile transformation

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The Customer Success Collective is a community of forward-thinking CS enthusiasts, all rallied around one, shared goal: providing incredible customer experiences, 24/7.
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Customer retention Customer success metrics Customer success strategies Churn rate Customer marketing Scaling customer success