Michael Hill

Michael is a solution-driven individual with a focus is on fostering innovative thinking and developing systems and processes that drive efficiency and impact.

How to effectively communicate the value of the CS function

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How to effectively communicate the value of the CS function

Looking to maximize the value of your customer success team’s work and make sure the whole organization knows about it? Look no further!...

The Customer Success Collective is a community of forward-thinking CS enthusiasts, all rallied around one, shared goal: providing incredible customer experiences, 24/7.