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Customer retention Customer success metrics Customer success strategies Churn rate Customer marketing Scaling customer success
Michael Calizo

Michael Calizo

Mike Calizo is the Principal Customer Success Manager at Elastic, focused on government customers and is based in Canberra, Australia.

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The Customer Success Collective is a community of forward-thinking CS enthusiasts, all rallied around one, shared goal: providing incredible customer experiences, 24/7.
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Customer retention Customer success metrics Customer success strategies Churn rate Customer marketing Scaling customer success