Katie Clinch

Katie is a Manager of Customer Success at LinkedIn and brings her passion for coaching, customer success, strategic advising, and continuous learning to her diverse and dynamic team.

Why great leaders should fuel culture to foster inclusivity and inspire action

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Leadership

Why great leaders should fuel culture to foster inclusivity and inspire action

Too often, culture is seen as fluffy or secondary to tangible business goals. But the reality is, culture should never be an add-on – it must be an integral part of how we lead our teams....

The Customer Success Collective is a community of forward-thinking CS enthusiasts, all rallied around one, shared goal: providing incredible customer experiences, 24/7.