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Customer retention Customer success metrics Customer success strategies Churn rate Customer marketing Scaling customer success
Joseph Latteri

Joseph Latteri

Joseph Latteri is the Area Director of Customer Success at Meltwater in Japan.

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The Customer Success Collective is a community of forward-thinking CS enthusiasts, all rallied around one, shared goal: providing incredible customer experiences, 24/7.
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Customer retention Customer success metrics Customer success strategies Churn rate Customer marketing Scaling customer success