Jennifer Susinski

Jennifer Susinski is the Customer Advocacy & Experience Manager at Taulia. She's a charismatic self-starter with a track record for delivering consistent & superior results.

Turning loyal customers into raving champions

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Turning loyal customers into raving champions

Do you think customer advocacy and customer marketing are one and the same or are they two different buckets? This goes back to the idea that people do not like being sold to. I'm certainly not a big fan of being marketed to....

The Customer Success Collective is a community of forward-thinking CS enthusiasts, all rallied around one, shared goal: providing incredible customer experiences, 24/7.