Grace Gupta

Grace is our Copywriter here at CSC and loves getting her teeth stuck into anything content-related. The en dash is the queen of punctuation and this is a hill she's willing to die on.

Post

SaaS

Harmonizing the hustle between sales and customer success: Part 1

Reports

Customer Success Collective's 24 in 2024: Nominate

CS strategy

Your complete guide to customer-led growth and customer-centricity

CS careers

Same goal, different playbook: CSM role variety across companies | Romiel Noumbissi

Awards

The winners of the 2023 Customer Success Awards

Surveys

Nominate your Customer Success Tools of Choice for 2023 🔧

CS careers

The difference between Customer Success Managers and Account Managers

Case studies

Customer Success Festival Las Vegas 2023: “A unique opportunity to find yourself in a space with common-minded CS practitioners”

Product adoption

How to perfect customer implementation | Deanna Sotolongo

Articles

Best practices for customer onboarding

Case studies

"The CSC Slack community will change your life – and your career!" - Danielle Martin, TryHackMe

Awards

Introducing your finalists for the 2023 Customer Success Awards

Community

Scaling customer success with community | Wes Gibson, Catalyst

CS strategy

The State of Customer Success 2023

Management

Building high-performing customer success teams | Amy Oilman, RingCentral