Finlay Clark

In the past, Finlay has worked at a range of startups, scale ups and corporates, including Arrival, Waze, Google and big mouth media. He currently is VP, Commercial at Otta.com.

Hiring and developing the best customer success team

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Management

Hiring and developing the best customer success team

Whether you're building out your customer success team for the first time or looking to take an existing one to new heights, these strategies and principles will help guide you on your journey....

The Customer Success Collective is a community of forward-thinking CS enthusiasts, all rallied around one, shared goal: providing incredible customer experiences, 24/7.