Customer Success Collective - Customer Success Collective

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Customer retention Customer success metrics Customer success strategies Churn rate Customer marketing Scaling customer success

Customer Success Collective

We’re a global collective of customer advocates driving excellence in customer success. One interaction at a time.

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Customer Success Festival London | December 2024

Customer Success Festival London | December 2024

Chief Customer Officer Summit London | December 2024

Chief Customer Officer

Chief Customer Officer Summit London | December 2024

Customer Success Festival Sydney 2024 | OnDemand

Customer Success Festival Sydney 2024 | OnDemand

Customer Experience & Support Summit | San Francisco 2024

Customer support

Customer Experience & Support Summit | San Francisco 2024

Customer Experience & Support Summit | San Francisco 2024

Customer support

Customer Experience & Support Summit | San Francisco 2024

Boost post-sale revenue with aligned customer teams

Customer marketing

Boost post-sale revenue with aligned customer teams

Leadership and strategy in customer success eBook

Leadership and strategy in customer success eBook

Your complete guide to
customer success

Your complete guide to customer success

Why customer success isn't just a post-sale function

Why customer success isn't just a post-sale function

Your guide to customer onboarding

Your guide to customer onboarding

The Customer Success Metrics eBook

The Customer Success Metrics eBook

Your guide to customer retention eBook

Customer retention

Your guide to customer retention eBook

Become an executive powerhouse with the C-Suite Masterclass

Become an executive powerhouse with the C-Suite Masterclass

Customer Success Festival | Virtual | March 8, 2023

Customer Success Festival | Virtual | March 8, 2023

Understand your customers’ behavior with Customer Success Metrics certified

Understand your customers’ behavior with Customer Success Metrics certified

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The Customer Success Collective is a community of forward-thinking CS enthusiasts, all rallied around one, shared goal: providing incredible customer experiences, 24/7.