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Customer retention Customer success metrics Customer success strategies Churn rate Customer marketing Scaling customer success
Christine McHone

Christine McHone

Mother, Archaeologist, Painter, Collector of Water Globes. Sr. Customer Success Manager at Slack. Ex-Accenture; Studied at Columbia University, Mental Health Advocate, & A11y.

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The Customer Success Collective is a community of forward-thinking CS enthusiasts, all rallied around one, shared goal: providing incredible customer experiences, 24/7.
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Customer retention Customer success metrics Customer success strategies Churn rate Customer marketing Scaling customer success