Catalyst

Catalyst software is a customer success tool that helps centralize customer data, get a clearer view of customer health and scale experiences that drive retention and growth.

Mastering SaaS metrics: A game-changing guide for customer success leaders

Members-only

Customer success metrics

Mastering SaaS metrics: A game-changing guide for customer success leaders

Navigating and understanding the various metrics needed to measure customer success is challenging enough. Fear not, because we're here to bring method to the chaos!...

The Customer Success Collective is a community of forward-thinking CS enthusiasts, all rallied around one, shared goal: providing incredible customer experiences, 24/7.