Anthony Witherspoon - Customer Success Collective

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Customer retention Customer success metrics Customer success strategies Churn rate Customer marketing Scaling customer success

Anthony Witherspoon

Anthony is a Copywriter over on our sister community, Future of SaaS.

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10 customer retention software choices for effective, sustainable growth

Customer retention

10 customer retention software choices for effective, sustainable growth

The dangers of outsourcing SaaS development vs keeping it in-house

The dangers of outsourcing SaaS development vs keeping it in-house

Making the most of customer insights across CS, sales, and marketing

Making the most of customer insights across CS, sales, and marketing

How to build a customer-centric culture in 5 steps

Customer advocacy

How to build a customer-centric culture in 5 steps

Putting customer success at the core of your SaaS strategy

Putting customer success at the core of your SaaS strategy

Top 7 interview questions for Customer Success Managers

Top 7 interview questions for Customer Success Managers

Addressing the gaps in the customer journey

Customer journeys

Addressing the gaps in the customer journey

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The Customer Success Collective is a community of forward-thinking CS enthusiasts, all rallied around one, shared goal: providing incredible customer experiences, 24/7.