Andrea Greco

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Andrea's a customer success-enthusiast with 10+ years of experience in the eCommerce, SaaS and supply chain industries, currently the Global Head of Customer Success at Easyship.

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Customer advocacy

How to create an effective voice of the customer (VOC) program

The Customer Success Collective is a community of forward-thinking CS enthusiasts, all rallied around one, shared goal: providing incredible customer experiences, 24/7.