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10 upselling best practices every CSM needs to know
Looking for more on upsell and cross-sell?
What is cross-selling?
Cross-selling is a strategy that encourages customers to purchase additional, related products or services alongside their initial purchase.
Customer Success Collective
Amie Stephens
Cross-selling email templates
Pre-designed email formats you can use to promote additional, relevant products or services to their existing customers.
Customer Success Collective
Hannah Wesson
Customer upsell templates | 3 upselling emails
a collection of pre-written emails designed to help you increase revenue by encouraging existing customers to upgrade to higher-tier plans or products.
Customer Success Collective
Hannah Wesson
CS strategy
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10 upselling best practices every CSM needs to know