The next stage in the evolution of customer success [VIDEO]

Does your company, and its executives, still treat customer success as a cost center? Do you feel like you’re at the head of the table, or still in the corner of the room?

Customer success isn’t static, and nor should it be. Like the world around us, the needs of our customers are ever-changing. Keeping up can be tricky, but don’t worry because in this article I’m going to explore how customer success can evolve with the modern world.

If you want to build a business that gives your customers exactly what they want, you need to make customer success a priority.