Templates and frameworks

A ready-to-use framework designed to help businesses gather feedback from customers or prospects after a won or lost deal....

A strategic tool designed to help SaaS businesses increase their Monthly Recurring Revenue (MRR)....

A template to convincingly communicate how your product or service will benefit your customers, why they should trust you, and why they should choose you over your competitors....

Create a structured plan that helps turn your loyal customers into passionate advocates for your brand....

Facilitate conversations between employees and their managers about career growth and skill enhancement....

A set of well-crafted questions that aim to uncover key factors influencing churn....

An email protocol template between sales and customer success to ensure a smooth handover process....

A master list of customer feedback questions to help you get the most from customer interactions....

A strategic framework that outlines how to effectively communicate with key stakeholders throughout a project or customer journey....

A template designed to help businesses better understand and act on customer feedback....

A comprehensive tool designed to help marketers and customer success professionals visualize and optimize the entire customer experience....

A template of 80 questions to ask your customers to create an effective case study....

Keep track of your customers' key information and segment them based on customer segmentation profiles....

A tool designed to help you evaluate your customer success strategy and align it with your business goals....

A guide designed to help you create compelling customer success stories by asking the right questions....