Members-only Insider Churn rate prediction framework for machine learning A structured guide designed to help businesses predict customer churn using machine learning techniques....
Members-only Analysis Customer needs analysis A tool designed to help you profile your customers’ pain points, goals, and decision-making processes....
Members-only Premium Data scorecard A self-assessment tool that helps you evaluate the quality of your data across key dimensions, such as accuracy, completeness, and consistency....
Members-only CSM A CSM’s performance evaluation scorecard A structured tool to assess the performance of CSMs across various key competencies....
Members-only Churn Inactive user template A pre-built email framework designed to re-engage users who have stopped interacting with your product or service....