Members-only RACI RACI template A tool used to clarify roles and responsibilities within a project by designating who is Responsible, Accountable, Consulted, and Informed for each task....
Members-only Premium Stakeholder feedback and improvement log template A structured tool designed to help teams capture, track, and respond to feedback from key stakeholders....
Members-only Insider Customer onboarding maturity model template A framework designed to help you assess and improve your customer onboarding processes....
Members-only Premium Organizational change map template A tool designed to help you track, plan, and manage changes across various departments and timeframes....
Members-only Premium Proof of value email template A pre-built email framework designed to showcase the value of your product or service to potential customers....
Members-only Metrics & Data Checklist for growing Monthly Recurring Revenue (MMR) A strategic tool designed to help SaaS businesses increase their Monthly Recurring Revenue (MRR)....
Members-only Customer advocacy Customer advocacy strategy template Create a structured plan that helps turn your loyal customers into passionate advocates for your brand....
Members-only Employee Employee development plan template Facilitate conversations between employees and their managers about career growth and skill enhancement....
Members-only Churn Customer churn survey template What is a customer churn survey template? A customer churn survey template is a tool designed to help you understand why customers stop...
Members-only Customer feedback Customer feedback questions A master list of customer feedback questions to help you get the most from customer interactions....
Members-only Premium Stakeholder communication plan A strategic framework that outlines how to effectively communicate with key stakeholders throughout a project or customer journey....
Members-only Customer feedback Customer case study questions A template of 80 questions to ask your customers to create an effective case study....
Members-only Premium Customer success alignment assessment A tool designed to help you evaluate your customer success strategy and align it with your business goals....
Members-only CS strategy Customer success story questions template A guide designed to help you create compelling customer success stories by asking the right questions....
Members-only Premium Post-sale customer survey checklist A checklist with everything you need to consider when putting together a post-sale customer survey....