Post-sale customer survey checklist

One of the most reliable ways of improving your sales team is to take on customer feedback.

Although it's great to have a manager listen back to a call recording alongside a rep to offer constructive feedback, there’s no real substitute for being able to get inside a customer’s head. 

Every piece of information you can gather here will go towards improving prospective customers’ interactions with your sales team. If that’s not valuable, then what is?

To help, we've created a checklist with everything you need to consider when putting together a post-sale customer survey.

Download your post-sale customer survey checklist

This template is only available to Pro and Pro+ Members. But if you’re not already a member, don't worry! We still have tons of templates and frameworks available for free in our Insider plan.

Post-sale customer survey checklist

Post-sale customer survey checklist One of the most reliable ways of improving your sales team is to take on customer feedback. It’s great to have a manager or other senior member of the team listen back to a call recording alongside a rep to offer constructive feedback, but there’s no real subs…

Google Docs