Considering joining the Customer Success Collective for your professional development?

If so, you could unlock a world of possibilities.

To give you a glimpse of the valuable content that awaits you, here's just a small taste of what you'll discover with our community membership. Get ready to dive into a wealth of knowledge and resources that'll elevate your customer success skills. 👇

Templates & frameworks

Download our templates, make a copy, and tailor it to your specific needs! Then access dozens more once you're all signed up.

3 essential templates to transform your customer success strategy

We know you’re a customer success superhero – that’s a given! But we’ll bet our bottom dollar that you wish you could streamline and fast-track some of your usual day-to-day processes. After all, there are only so many hours in the day.

Customer Success CollectiveGrace Gupta

Customer retention survey

Gain a better understanding of your customers loyalty and personal experiences with your product/service using this customer retention survey template.

Customer Success CollectiveCustomer Success Collective

Customer success strategy checklist

A checklist that ensure you develop every area of your success with a long-term goal of maintaining a high level of customer retention.

Customer Success CollectiveCustomer Success Collective

Customer experience map

Maximize revenue growth through improving your organizations retention and monetization of existing customers with this customer experience map.

Customer Success CollectiveCustomer Success Collective

On-demand videos

As a member, you'll have access to every single presentation, panel discussion, and round table from all our events, both in-person and virtual. Learn from top companies like Slack, LinkedIn, Microsoft, Hubspot, and many more.

Customer Success OnDemand | Customer Success Collective

Home to every second of footage from past (and future) customer success events, this OnDemand hub is the only place you need to be to learn to learn from the very best.

Customer Success CollectiveCustomer Success Collective

Exclusive content

Discover our collection of articles exclusive to our members, written by top experts in customer success.

Membership content | Customer Success Collective

Learn first-hard from customer success leaders from companies like Typeform, LinkedIn, Intercom, HubSpot, and more, with exclusive, bi-weekly content updates.

Customer Success CollectiveSherrod Patching

What you're missing out on

Want to know what new content our members get access to? Keep an eye on this page to discover what gets added each month.

What’s new in the CSC membership plan?

Thinking about bagging yourself a customer success membership plan? Want to see how much bang you’ll be getting for your buck first? We get that. Here’s a month-by-month breakdown of what our existing members have been privy to.

Customer Success CollectiveCustomer Success Collective

Sign up today

Gain unlimited access to an extensive library of resources so you can elevate your customer success strategy and daily operations. With free passes to online events and on-demand access to all content, you can continuously expand your knowledge anytime, anywhere. Trust in tried, tested, and vetted materials utilized by world-leading brands, with new content added monthly.

Join the ranks of customer success leaders and unlock your full potential with a Customer Success Collective membership.

Membership plans | Customer Success Collective

Unlock our library of members-only, heavyweight customer success content. Including templates, frameworks, video content, and expert talks. What are you waiting for?

Customer Success CollectiveRichard King