What is the ideal customer success mindset?
Looking for more on CS mindsets?
A customer-centric approach to customer segmentation
Customer segmentation is more than just categorizing clients into who’s paying the most per annum; it’s about their diverse needs, aligning services accordingly, and crafting personalized success pathways.
Kimberly Ayala
People-powered growth
Many businesses that claim to be people-powered fall short of the mark.
Why? Because their growth as a business doesn’t align with the growth of their team. Instead of investing in their current team, they bring in outside talent to drive business growth.
Emma Bilardi
Your complete guide to customer-led growth and customer-centricity
What if instead of expensive sales blitzes to find new customers, you focused more energy on current successful customers? The path to sustainable growth has been right under your nose – through a strategy focused on retaining your current customers.
Grace Gupta
