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Customer retention Customer success metrics Customer success strategies Churn rate Customer marketing Scaling customer success
Neelu Shaikh

Neelu Shaikh

Neelu is an accomplished leader in B2B enterprise SaaS growth, specializing in AI-driven customer success, scalable programs, and ethical frameworks.

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The Customer Success Collective is a community of forward-thinking CS enthusiasts, all rallied around one, shared goal: providing incredible customer experiences, 24/7.
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Customer retention Customer success metrics Customer success strategies Churn rate Customer marketing Scaling customer success