Charley Gale

Charley is the Content Lead at our sister community, Product Marketing Alliance. She has a passion for creating new content and is always open to new ideas, so would love to hear from you!

Members-only

CS strategy

How to gamify customer success

As a customer success professional, you know firsthand the constant challenge of keeping customers engaged and motivated throughout their journey with your product or service. Gamification presents a powerful solution to this problem....

The Customer Success Collective is a community of forward-thinking CS enthusiasts, all rallied around one, shared goal: providing incredible customer experiences, 24/7.