Members-only CS strategy The ultimate guide to creating a killer customer success strategy SaaS is all about keeping your users happy and making sure they achieve their goals. But the path to customer success isn’t easy—that's where our strategy will save your day....
Members-only Fast facts on PLG and Customer Success [Q&A with Pipedrive] We caught up woith Rodrigo Stoqui, the Growth Manager for Success at Pipedrive, about using PLG to achieve the three Es (engagement, escalations,...
Members-only Onboarding Your guide to building customer relationships in SaaS Lots of customer retention—the ultimate goal for SaaS businesses like yours. Keeping churn rates low and long-term subscriptions ticking over is what...
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