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5 must-know interview questions to land the Head of Customer Success role
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How to transition into a Customer Success role
Customer success has a lot of variety within its responsibilities. This variety makes it a perfect position to consider transferring into; you’ll be starting with some skills already in place! Liza Shtilbans, event producer at CSC takes you through our steps for transitioning into customer success.
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Transitioning from customer support to customer success
You’ve probably heard a few statements about how customer success is not customer support, and that’s correct. I spent the early years of my career in customer support, and I can confirm they are distinct.
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Transitioning skills from education into customer success
If you do so much as a quick Google search, you’ll find many stories about people taking the education to customer success pipeline. But why is this? And what are the most common steps taken along the way?
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