“As a paid member, I cannot stress how priceless the platform the CSC has given me.”
Danielle Martin, Senior Customer Success Operations Manager at Bitrise
Learn more
We’ll help you pick the best plan for your growth goals.
Choose the perfect plan to fuel your team's growth and customer success strategy.
Individual
Team
Access 5% of the resources in our paid plans.
Sign up for freeFull access to premium CS resources.
Select planL&D for CS leaders with 4+ years’ experience.
Select planEverything included in Pro and Pro+, plus:
Full access to premium CS resources.
Select planTrusted by customer success teams at orgs like:
Trusted ratings from:
4.5
Learn first-hand from CS leaders at orgs like Google, LinkedIn, Adobe, Slack, and Dropbox. The best of the best are right here.
Stay ahead with insider insights that position you ahead of CS professionals who lack access to expert strategies.
Once you sign up, the value never stops. We’ll add brand new content, templates, and frameworks to your plan each and every month.
Trusted by customer success teams at orgs like:
“I did a lot of research before joining the community and becoming a Pro + Member. I met with a member of the ‘Memberships and Certifications’ team who was extremely helpful and offered flexibility when I wanted to switch out a course for one that better matched my goals. I had a few questions upon joining and the support team responded quickly and efficiently. I already took one course and found the information to be super helpful. I am looking forward to taking advantage of all aspects of my membership and truly feel it will help me reach my career goals.”
Loren Shelley
Onboarding Success Manager
“This is a great community of customer success professionals. Its great to have a space to bounce ideas of others in a similar role and also to support each other. Customer Success Collective puts on some great events as well as publishes lots of great, relevant content for anyone in a CS role.”
Rich Fetter
Senior Director, Enterprise Account Management
“Great resources, templates, and Slack channel. We used the resources to create a new onboarding process, for example. The support is also friendly and helpful.”
Andrea Sovilj
Customer Success Manager
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| CCO Summit | |
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Community |
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Resources |
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| Customer Success GPT | |
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| CSC-IQ | |
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| Templates & frameworks | (4 templates) |
(50+ templates) |
(50+ templates) |
(50+ templates) |
| OnDemand presentations | (13+ hours) |
(400+ hours) |
(400+ hours) |
(400+ hours) |
| Exclusive articles | (6 articles) |
(100+ articles) |
(100+ articles) |
(100+ articles) |
| Industry reports | |
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Everything in Pro included, plus...
Everything in Pro plus...
Cutting-edge insights, delivered by industry leaders, and accredited by CPD.
Genuine success stories from Fortune 500 orgs you can apply to your strategy.
Online and in-person. Maximize from the shared learnings of thousands of experienced CSMs.
members
certifications
templates
hours OnDemand insights
Trusted ratings from:
4.5
Access customer success experts, insights, community and networking. For free.
All the ideas, resources, and knowledge needed to accelerate your career.
World-class CS resources worth $6,000+ in one membership dashboard.
The #1 platform for senior leaders to increase impact, influence, and confidence.
From certifications, in-person events, and intimate workshops, to templates, mentors, and toolkits, cover all the bases in one place.
Pull in the proven tactics and strategies used to scale some of the biggest brands in the world - so you can steal their learnings.
Our plans are updated monthly. Rest assured, you’ll always be working off only up-to-the-minute customer success insights.
After being made redundant, Customer Success Strategist, Cristy Rahman, came across Customer Success Collective (CSC). Recommended to her by a former colleague, she was looking for new opportunities to network and absorb as much customer success information as possible.
After checking out the various resources available online, she decided to sign up for a Customer Success Collective Pro membership.
Enable your entire team to drive impact, influence, and revenue with world-class membership resources.
Fill key knowledge gaps and get everyone speaking the same language by getting your whole team subscribed. Book in a call to discuss group rates.
Pro+ contains everything the Pro membership plan does, plus, a few incredible extras, like:
Our Pro+ plans are tailored to CSMs with 0-4 years experience, whereas our Exec+ plans are tailored towards PMMs with at least 4 years of experience.
With an Exec+ plan, you access everything included in our Pro+ plans, as well as:
It depends entirely on what your learning goals and style are.
If you have 0-4 years of experience and are looking to layer accredited certifications and in-person networking into your learning experience, we’d suggest Pro+ membership.
If you have the same objectives but have more customer success experience under your belt, Exec+ will be a better fit for you.
If you’re looking primarily for OnDemand templates, frameworks, presentations, and resources, Pro membership is a great plan to get you started.
Absolutely. You can reach the team by using the live chat to the bottom-right of your screen - we’d be happy to help.
You certainly can. To create a mixed membership page, drop Kyle a line, or book some time in with the team to chat about options and group discounts.
Pro+ contains everything the Pro membership plan does, plus, a few incredible extras, like:
It depends entirely on what your team’s learning goals and style are.
If you have 0-4 years of experience and are looking to layer accredited certifications and in-person networking into your learning experience, we’d suggest Pro+ membership.
If you’re looking primarily for OnDemand templates, frameworks, presentations, and resources, Pro membership is a great plan to get you started.
Absolutely. Feel free to book some time in with the team for more info on our plans and chat through your options.
A tenured product marketing voice, Holly brings expertise across go-to-market strategy, messaging, positioning, and stakeholder management. While working in new application development at Amazon Web Services (AWS), Holly also delivers thought-provoking ideas for GTM strategy in workshops, lectures, and two podcasts.
