Eve Chatfield - Customer Success Collective

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Eve Chatfield

Eve is a midweight copywriter for Customer Success Collective.

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Onboarding for startups: How to turn new customers into lifelong advocates

Onboarding for startups: How to turn new customers into lifelong advocates

5 ways to avoid customer support hell

5 ways to avoid customer support hell

What is the ideal customer success mindset?

What is the ideal customer success mindset?

Why customer support is vital for SaaS

Customer support

Why customer support is vital for SaaS

Bulletproof your CS leadership style

Bulletproof your CS leadership style

Guarantee your customer success team can succeed in CRM

Guarantee your customer success team can succeed in CRM

Build an 11 out of 10 customer success team

Build an 11 out of 10 customer success team

Fix the balance between tech vs. human during onboarding

Fix the balance between tech vs. human during onboarding

5 steps to transition into Customer Success from Education

5 steps to transition into Customer Success from Education

How a CSM can transition from an IC to management

How a CSM can transition from an IC to management

Transitioning skills from education into customer success

Transitioning skills from education into customer success

Why sales and customer success thrive better together

Why sales and customer success thrive better together

Why sales and customer success thrive better together

Why sales and customer success thrive better together

How your company can monetize customer success [Video]

How your company can monetize customer success [Video]

How systems and data play a pivotal role in CS Operations

How systems and data play a pivotal role in CS Operations

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The Customer Success Collective is a community of forward-thinking CS enthusiasts, all rallied around one, shared goal: providing incredible customer experiences, 24/7.