Mary Poppen

Mary Poppen is a customer success and experience influencer, a consultant and author passionate about sharing best practices and lessons learned to help others succeed!

Leveraging technology to balance scale and personalization

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Scaling customer success

Leveraging technology to balance scale and personalization

Thank you for choosing to read my article on leveraging technology to balance scale and personalization. My name's Mary Poppen, I'm the Chief Customer Officer at Glint, now part of the LinkedIn family....

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